The Easiest Way to Get More Online Reviews, Minimize the Bad Ones

90% of consumers read online reviews before visiting a business, and 84% trust online reviews as much as a personal recommendation.”

– Forbes

How it Works

Step 1

Customers Give Feedback On Your Branded Form

Step 2

Positive Feedback Is Prompted to be Shared on Social Media

Step 3

Manage and Resolve Neutral or Negative Feedback Internally

Take a Tour

Give customers an easy way to rate their experience to get more feedback.

Track feedback and resolve complaints internally

Customize questions in order to gather the most important details

Get more online reviews by automatically prompting positive feedback to be shared socially

Maximize your chances for a review with soft reminders

Schedule a Time to See a Full Demo

Other Features

Positive Feedback Is Prompted to be Shared on Social Media

Export Reports Per Location and/or Brand

Keep the customer in the loop with Automatic status updates

Customize For Your Business

Request reviews multiple ways: Email, Website, Software, In Person

Works on Desktops, Laptops, Tablets, and Mobile devices!

Customize with your Logo, Brand Colors, and Questions.

Simple Pricing

Starting at

$99 a month

Unlimited users

With discounts for multiple offices and brands.

Request a Demo

Request a Demo Below to see how FeedbackAutomatic might help your business

Frequently Asked Questions

What exactly is FeedbackAutomatic?

FeedbackAutomatic is software that helps you:

  • Manage your Online Reputation With Ease
  • Stay ahead of Consumer Complaints
  • Get More Customer Reviews & Feedback

Why is getting feedback from my customers important?

A few reasons, but mainly, knowing what you are doing well at and what needs improvement really helps with Operational efficiency in your business. The added bonus is when you get positive feedback that is shared on sites like Google and Facebook this not only help with your Search Engine Optimization but provides social validation for any new prospects looking to do business with you.

Are there different permission levels?

Yes, there are 3 user level types with Feedback Automatic: Owner Level, Staff Level and Reporter Level.

How can I find out if an email has been sent to the customer asking for feedback?

The system has an email log you can access showing when the email was sent and if it gets opened by the customer.

How do I assign a file to a team member?

Once you click on the feedback entry from your dashboard you should see a screen that allows you to share comments. To the left, is a drop down menu where you can pick which staff member to assign the feedback response to.

Are there email templates?

Yes, we have pre-written email templates that you are welcome to use and/or edit.

Learn How FeedbackAutomatic Can Help You Get More Online Reviews…